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Address：Hangzhou, Hangzhou sea Jianggan District No. 1183
Tel：0571-85383458
Technical Advisory：13336083908
Free Cal;：400-6060-908
Website：http://www.cnredi.com |
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 Service concept |
One purpose: to provide the best service to create first-class brand
Two concepts: service a user who won the heart - Heart similarities
Solve a problem, leaving one feeling - feeling connected to the situation
Three controls: 1. Service complaint rate of 2 services omission rate of 3. Service does not meet the intended rate
Four missed: left out of the record to reflect the user's problem
Left out of the analysis, handling user problems reflected
Left out of the return visit, monitoring the results
Left out of the results will be reflected in the research and development, quality, manufacturing
Five are not allowed: No not allowed to disrespect the user; not allowed to freely use the user items; users are not allowed to accept an invitation to dinner; not allowed to say no to the user; |
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